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 TRY AN EXPANDED SEARCH WITH LESS FILTERING...
by Kelly Rothlisberger, Support Services
Sound familiar? At this point in the history of Sweet-Billing, many users are dealing with ‘inherited’ systems. Inherited, meaning that someone else setup your billing program and probably ran it for a while prior to your introduction to the product. Someone else probably set up the report parameters and you have been opening your parameters and then hitting run. But what about needing new information?
Many times, customers who didn’t set up their original systems have entered a ‘rhythm’ with reports and don’t get very adventuresome. While pre-saved parameters are helpful in commonly run reports, if you are trying to pull a new set of information, preloading parameters and trying to manipulate them for new data, isn’t the most effective route to take. Pre-saved parameters often have filters that can affect the retrieval of data and end up giving the user a message on the screen like the title of this article. This means that the filters are so tight that there is no data that meets the criteria specified. For that reason, when running a new report, it’s best to start with a clean slate and not a preloaded set of parameters, so that no hidden filters interrupt the delivery of your data.
INSIGHT ON ProQA AND VALIDATING APPROPRIATE ALS BILLING
“Using the ProQA software in conjunction with Sweet-CAD has allowed us to validate the appropriateness of our ALS billing,” said TJ Irby. “As you know, the definition of ALS-1 Emergency is: when medically necessary, an ALS assessment is warranted and is provided by an ALS crew, or an ALS intervention is performed. The ProQA software provides us with a methodical approach to determine the level of care necessary to send to the incident. Without this information, it could be possible for one to dispatch a BLS rather than ALS and therefore miss out on the opportunity for ALS reimbursement.” The ProQA interface module, assures that the information is transferred to the Sweet-CAD incident card which in turn is uploaded into Sweet billing and therefore is available to the billers.
FOR FULL ARTICLE, CLICK HERE: http://www.ortivusna.com/documents/_CaseStudy/2007-11-01_MetroAmbulance_CASE-STUDY.pdf
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