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Terri Jirak, Director of
Support Services |
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Question: One of our vehicles (ID = 0567) has been removed from our
official fleet and will no longer be used. Everything has been dismantled in
that car now (GPS receiver, wireless modem, mobile computer, etc.). I want
to remove it from my CAD/AVL system so it is no longer available. If I try
to delete that vehicle in the Administration tool, I get an error message
that says that I am not allowed to do so. How can I proceed?
Answer: The system will not allow you to remove that vehicle since it was used
in the past, resulting in logs information, GPS reports, dispatch
information, etc linking back to that vehicle. This design was purposed to
maintain the consistency and the reliability of our database. The best way
to handle this situation is to rename that vehicle to something else that
everybody (administrators, dispatchers, call takers, etc.) will clearly
understand, thus identifying it as “no longer in use.” For example, if
“DELETED” designated the symbol for “unavailable”, a car known as 0567 that
was being removed from our official fleet would become DELETED_0567.
Question: Some of my Common Places do not work anymore; they give me a invalid
location. What is wrong?
Answer: Go into the Administration Tool in the Mapping section. Revise the list
of Common Places, and locate the one that you noticed is no longer working.
The address associated to it is probably no longer valid. Determine what is
wrong with the address and fix it there. That should fix the invalid
location into the CAD. This occasionally happens when a map update has
been performed into the CAD system. A complete revision of the Common Places
and of the Attached Data indicated after a map update is completed will
eliminate situations such as these.
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