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IN THIS ISSUE Baltimore Police 210 Years of Emergency Management: One Million Each Day Given the relatively young age of our nation (compared to other countries), any operation that has been in existence for 100 years or more seems quite impressive. How about 210? Read more >> Navigating The Mine Fields - Before It's Too Late One of the most unfortunate situations we see customers find themselves in, is summed up in the statement, “The only person that really understood the details of how our system is set up doesn’t work here anymore.” Probably, the second most unfortunate statement is, “I had no idea the system could do that!” Read more>> Important Considerations For the Budgeting Process "Year after year, more and more organizations have been challenged with trying to find ways to help save money in order to bring more profit to the bottom line, or for some organizations, to not operate at a loss. As a result, companies tend to avoid budgeting for items such as training or supplier user groups and software maintenance agreements." Read more >> Business Analysts... What Are They Good For? "What do you do for a living? ...Every time I answered that question, all I got was a confused look, which basically meant “nice title, but what does that mean?” Read more >>

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