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Montreal Support Team
Question:
Can we use more than one addressing layer?
Answer: Yes,
in fact, a point layer should be used in
conjunction with a segment addressing layer. The
advantage of using both types of layers in
parallel is that you achieve a higher precision
on locating a given address. The downside of
using such a layer - if it can be in fact
considered a downside - is that an updated layer
will have to be provided more often by the local
GIS department and this because new addresses
always appear within a city. Why an addressing
point layer needs to be updated more often than
a regular segment layer? Simply because it is a
point layer, and addresses are individually
defined, when in a segment layer, ranges of
addresses are defined.
Question: How can I reduce the maintenance time, and at the
same time standardize the Maps Display
Preferences for all my dispatchers?
Answer: The CAD/AVL system administrator can achieve that by
creating a generic profile, say dispatcher.prefs,
for example. In that profile, the system admin
will have configure each map layer to
dispatcher’s likings. Once complete, using the
admintool.exe application and going to each user
and changing the preferences path to point to
the newly created dispatcher.prefs.
Question: My new maps do not display correctly. Example: I
do a site search for 123 Main St. and I get a
point in the middle of a lake.
Answer: Maps
are drawn with projections. Map projections are
attempts to portray the surface of the earth or
a portion of the earth on a flat surface.
Mapmakers have limitless ways of projecting maps
onto a flat surface. Now if the new maps were
drawn using a different projection from the old
maps, then you have to change the settings in
our software to take this change into account,
which can be done by following these steps: in
the admintool (admintool.exe), choose > Options
> Mapping > Coordinate System. From there, a
window will pop up
with the ability to change coordinate systems
(projections) that the system will use. We can
choose known defined projections (as WGS 1984)
or client defined projections ( as WyoLINK has).
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