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Backing Up Billing-Station Quick Facts
from your Ortivus North America
Decorah Support Team

Decorah Support Team

Step 1: Automatic Daily Billing-Station Backup

The automatic daily Sweet-Billing/Station backup begins when the first user logs into the software each day. This backup creates one of two files each time it runs. These files, Amazon_A.Amb and Amazon_B.Amb, are written on the server in the SQL Server Backup folder.  

The exact location of these files will vary depending on the drive letter to which SQL Server/MSDE is installed as well as the version of SQL Server/MSDE that is installed on your server. To determine the location and exact backup file names, access the Help pull-down and select About. The System Info Tab contains a “Current Backup File (Located on Server)” listing .

Step 2: User-Established Backup Procedures

To ensure basic Accounts Receivable information can be restored, the following MINIMUM backup procedure should be established: at the very least, the most recent .Amb file (located in the SQL Server/MSDE Backup folder) should be backed up to removable media DAILY. With this external file, your database can be restored with the basic accounts receivable information. However, custom forms and reports would have to be recreated.

To ensure protection of customized forms, archived ECM files and other system settings, the following RECOMMENDED backup procedure should be established: in addition to backing up the most recent .Amb file, it is also recommended that you back up the \Shared\Sweet\Net_Amazon folder that is on your server to provide an extra level of protection for your customized forms, archived ECM files and numerous system settings.

Other Backup Tips

  • Do not back up to the same media every day. Instead, use several tapes in rotation.

  • Periodically, test your backups to ensure that you can restore data from the media.

  • INCORRECTLY RESTORING DATA FROM A BACKUP CAN RESULT IN DATA LOSS.

These recommendations are only a guideline to safeguard Billing/Station data. If you have other applications and files on the server that you wish to safeguard, you must back them up to removable media as well.